What kind of services can I request?

We can handle basically anything, from daily cleaning and grocery shopping to childsitting, which can be part of the child's English education. However, please note that we don't offer the services listed below.

We will do our best to satisfy your needs, so please feel free to consult us.

(We don't offer: Cooking service, house cleaning service that requires special skills and tools.)

What area do you cover?

Basically, our service covers Minato-ku, Shibuya-ku, Meguro-ku, Chuo-ku, Shinjuku-ku, and Setagaya-ku in Tokyo.

Is it possible to change the assigned staff member?

At PIKUL+, we first offer a one-day trial service before signing a regular contract.

If you do not sign a contract on that day, we will introduce you to another staff member.

Only after you are satisfied with the staff member's service will a contract be signed.

If you wish to change the staff member who has already been assigned to you, we will do so after consultation.

Can I communicate in Japanese?

On the first visit, a Japanese counselor will accompany the staff member and hear your needs in detail.

If there is anything that the staff member does not understand, the counselor will offer support, so please let us know.

Can I use this service only once?

We are sorry, but this service is only available on the basis of a regular service contract.

Please consult with us for flexible hours and other details.

What is the minimum contract length?

We have a minimum contract of one month.

What kind of staff do you have?

Most of our staff members are Filipinos and other foreign nationals.

Can I change or chancel the time or date?

You can change the schedule if you contact us by 6:00 p.m.

on the business day before the date of use.

However, if you contact us after this time or cancel without notifying us, you will be fully charged.

Can I use the service even when I am not at home?

We can visit you even when you are at work and not at home.

However, the first trial service can only be used when you are at home.

Can you handle urgent requests such as coming in today?

We may not be able to do so, but please consult us first. 

Contact Us

Please feel free to call us if you have any requests or inquiries about our housekeeping services.

Phone: +81 (0)3-6300-4116

Office hours: 10:00 to19:00
(Closed: Saturdays, Sundays, holidays)

Our services mainly cover Minato-ku, Shibuya-ku, Meguro-ku, Chuo-ku, Shinjuku-ku, and Setagaya-ku in Tokyo.
Please also feel free to inquire about other areas.
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